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Quest Software — User Experience

Timeframe: 2019 Web: questsoftware.com
Domain: Database Monitoring & Privileged Access Management Software
My scope: UX Design · User Research · Usability Testing

UX design and research work on Quest Software's Safeguard product — a Privileged Access Management (PAM) solution. Focused on improving complex enterprise workflows around task management and user administration for IT security professionals.

Note: This case study includes embedded video walkthroughs. Videos are not available in this local preview — see the feature deep-dive pages for image documentation.

Feature Deep Dives

Task Management Features User Management Features

If your product org has grown faster than its operating model — more teams than shared process, no single picture of the work — that's the problem I solve.

I'm open to Director/VP roles in design management, design operations, or program management — and to fractional or advisory engagements on AI adoption in product orgs.

Book 30 minutes with me

Prefer email? rich@minotaurdesign.com · or see all the ways to reach me.