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Quest Software: User Experience

Timeframe: 2019 Web: questsoftware.com
Domain: Database Monitoring & Privileged Access Management Software
My scope: UX Design · User Research · Usability Testing

UX design and research work on Quest Software's Safeguard product, a Privileged Access Management (PAM) solution. Focused on improving complex enterprise workflows around task management and user administration for IT security professionals.

Note: This case study includes embedded video walkthroughs. Videos are not available in this local preview; see the feature deep-dive pages for image documentation.

Feature Deep Dives

Task Management Features User Management Features

If your product org has grown faster than its operating model — more teams than shared process, no single picture of the work — that's the problem I solve. I'm open to Director/VP roles in design management, design operations, or program management, as well as fractional or advisory engagements. If that's the kind of problem you're hiring for, let's book 30 minutes.

Ready to talk specifics?

Book 30 minutes with me

Prefer email? rich@minotaurdesign.com · or see all the ways to reach me.