Minotaur Design
Richard Allan Lee's home on the web since 1999.
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My Through-Line
I've spent 20+ years getting closer to the intersection of people, technology, and outcomes — moving from making things look right → to making them work right → to making teams and entire organizations work right.
Every transition added a layer, but nothing was an erratic move. From Visual & Web Designer → Design Leader → Operations Leader → Engineering Leader... → Then UX Designer → UX Lead → Program Management Leader (heavy on DesignOps). Each move expanded my scope and responsibility.
I Continue to Love Learning
I didn't really change careers → I just kept zooming out until I could see the whole system.
I didn't jump around, rather I kept asking what was upstream of the problem I was solving.
...and the answers led me toward a broader organizational scope.
Learning about people through research and testing. Learning about an organization, about its customers, its users, its own people and processes — and from that informed perspective, making changes that systemically change the game for the win/win.
AI is (mostly) a rising tide that lifts every boat.
I'm convinced that AI and AI adoption doesn't need to be a disastrous, painful operation.
That said, we must be cautious, or the gains will absolutely flow disproportionately to whoever moves first, whoever owns the data, and whoever can afford the best models. When people and businesses are left behind, they don't just miss out; they fall further behind as the gap widens with every advance.
It can be, and SHOULD BE a chance to evaluate what we're doing, how much of that we actually enjoy and get value from doing ourselves — as individuals and as companies — and as a precious opportunity to change things in our collective favor, assigning away repetitious and lower value work and pivoting to work we find rewarding, work that benefits us, our companies and the world.