Overview
As a young artist & writer, I set out to make the world a better place (as one does)…I ended up finding a startling overlap between human-centered design and engineering functions.
When you combine empathy, strategy, bottom-up thinking and problem solving, it quickly becomes apparent that Design and Engineering have more in common than sets them apart.
Professional Skills
- Design Leadership 92/100
- Program Management & Ops Leadership 90/100
- Visual & Interactive Design 89/100
- UX Research & Design 88/100
- Technical Leadership 84/100
- Project Management 80/100
Professional Experience
Ford Motor Company
Director, Global Program Management, Ford Pro
2024–2026
Remote
Built Ford Pro’s program-management practice from the ground up — running org-wide needs and process discovery, then designing, staffing, and standing up a senior program-management team across UX and digital product. Established working relationships with Engineering, Marketing, Sales, Support, HR, and Legal, and led design-ops efficiency work, including integrating AI and agentic workflows into the team’s day-to-day practice.
The Predictive Index
Senior Product Designer
2021–2023
Remote
Senior product designer on a behavioral-science HR platform, leading UX research, design, and writing for platform features and hiring-focused tools. Shipped the Interview Builder, Job Ad Optimizer, and Share Panel — features that turn a candidate’s behavioral data into job-specific interviews and job ads, helping hiring teams cut guesswork and repetitive screening.
Quest Software
Senior UX Designer
2020–2021
Remote
Senior UX designer for enterprise IT security and systems-management software. Designed user- and task-management interfaces for complex administrative products, partnering with product and engineering to bring clarity to dense, permission-heavy workflows.
Siemens Healthineers
Lead UX Engineer
2015–2019
Knoxville, TN
Lead UX designer and usability engineer for Molecular Imaging — spanning SPECT and PET image acquisition, diagnostic image-analysis applications, and internal tools for service engineers. Created and implemented SHUI, the group’s enterprise design system, and ran research and usability testing with clinicians. Collaborated with international software, hardware, and engineering teams; recruited UX talent at home and abroad and launched the group’s UX internship program.
PerfectServe
Senior UX Lead
2014–2015
Knoxville, TN
Led UX and visual design for a healthcare B2B platform built around secure clinical messaging. Ran hands-on research — on-site and remote interviews and usability testing with physicians, nurses, and hospital administrators — and partnered with agile teams across web, mobile, and legacy hospital paging systems. Stood up and grew the company’s UX practice.
Scripps Networks Interactive
Manager, Front End Engineering
2011–2014
Knoxville, TN
Led the prioritization and implementation of responsive websites and web applications using modern JavaScript frameworks; ensured senior developers had the resources and support needed to maintain and optimize existing applications; led code reviews, pushed for better team documentation habits and standards, and mentored junior developers in front-end best practices. Partnered with fellow engineering management to plan and execute development of RESTful APIs and microservices.
Scripps Networks Interactive
Manager, Enterprise Ad Operations
2007–2011 Knoxville, TN
Managed enterprise ad operations across Scripps Networks’ portfolio of digital properties — overseeing campaign trafficking, ad delivery, and inventory on high-traffic lifestyle sites. Worked across sales, engineering, and editorial to keep monetization running smoothly at scale.
Digital Media One
Senior Web Designer / Developer
2006–2007
Knoxville, TN
Designed and built websites end to end for a range of clients — handling visual design, front-end development, and content production as a small-team generalist.
Reynolds Web Solutions
Manager / Art Director, Web Design
~2000–2005
Norfolk, VA
Art-directed and managed web design for client projects, setting visual direction and overseeing design production. An early move into design leadership — balancing hands-on craft with directing the work of others.
Education
Project Management Professional — Certification In progress
PMI (via Simplilearn Certification Platform)
2026–current
PMP candidate, 2026 (PMI).
Advanced Approaches to UX Research 5-day training
Center Centre June 5–9, 2023
Led by Jared Spool, this training was executed to help us connect our organization’s long-term direction and strategy directly to our customers’ and users’ deepest needs.
From course description: “Strategic UX Research sets the business’ direction, determines where to invest, and focuses the entire organization’s long-term and short-term objectives on prioritizing improved experiences. Give your senior stakeholders and executives a detailed, shared understanding of your customers’ and users’ experiences.”
Human–Computer Interaction Courses
Iowa State University — M.Eng. program (remote)
2014–2017
Courses (Audited)
- HCI 520 — UX Lab Studies: eye tracking and other tools
- HCI 521 — Cognitive Psychology of HCI
- HCI 522 — Research Methods in HCI
- HCI 587 — HCI Models, Theories, and Frameworks
Bachelor of Arts, Illustration
Columbus College of Art & Design, Ohio
~2000
I pursued Illustration and Advertising Design, and benefitted from learning both the traditional, analog ways of working as well as the emerging digital ways of working.